Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
